Adding company to contact record - seedcode complete

General support questions.
Posts: 26
Joined: Mon Dec 08, 2008 12:52 pm
PostPosted: Tue Aug 06, 2013 9:08 am
Good Morning,

I am using an older version of Seedcode Complete (from 2008).

When creating a new contact, I click on the Company field which brings up a small window that says "Select Company" at the top. I have about a 45 second delay before the window is active and allows me to select a company. Is this some kind of indexing issue? This has never been a problem and has always worked very quickly until I updated my FM Pro software to version 12.

I appreciate any insight!

Thanks
Shelley
SeedCode Staff
SeedCode Staff
Posts: 2755
Joined: Thu Nov 20, 2003 11:01 am
PostPosted: Tue Aug 06, 2013 4:35 pm
Hi Shelly,

A lot changed in 12 but this doesn't ring any bells. Could the portal of companies be sorted and maybe the index for the sort field was turned off during conversion? (Can you tell I'm guessing?)

But I'd be happy to take a look at it if you could send me your files. Email me at support at seedcode.com and I'll send instructions for sending your files to us.

Best,

John
John Sindelar
SeedCode

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