Web Publishing Engine Crashes

Mods, Tips, Tricks, and Support for Zulu
Posts: 5
Joined: Wed Jan 16, 2013 9:13 pm
PostPosted: Thu Feb 07, 2013 5:01 am
Hi Jason

We have a client with a 2 machine FMS deployment. For over a week the WPE has been crashing intermittently. Our setup is outlined in one of the documents I will send you.

Our client is a school, whose teachers access the attendance database via IWP at 2 times during the day. It is during these heavier load instances that WPE crashes - but intermittently. Tuesday PM, Wednesday AM & PM, and Thursday AM there was no problem. Then Thursday PM again it crashed. When it crashes, the virtual machine on which WPE is running continues to run - just the WPE stops.

I will also send you recent catalina.log files and other information via email.

In an effort to provide stability for the staff attendance marking I have uninstalled Zulu and rebooted the WPE machine. However in the longer term we need Zulu so that we can provide calendar subscriptions for staff.

Would appreciate any assistance you can provide us. Thanks again for your great service.

Kind regards

Chris Cullen
SeedCode Staff
SeedCode Staff
Posts: 686
Joined: Mon Feb 28, 2011 2:47 pm
PostPosted: Thu Feb 07, 2013 12:00 pm
Working with Chris through support. Will follow up here later.
-Jason
Posts: 5
Joined: Wed Jan 16, 2013 9:13 pm
PostPosted: Wed Mar 20, 2013 4:52 pm
This issue has now been resolved and was unrelated to Zulu. Thanks Jason for your assistance.
SeedCode Staff
SeedCode Staff
Posts: 686
Joined: Mon Feb 28, 2011 2:47 pm
PostPosted: Wed Mar 20, 2013 6:00 pm
Hey,

Thanks for following up. We always appreciate it! 8)

Cheers!

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