Calendar not displaying for one user

Notes on our latest calendar for FileMaker 13,: DayBack
Posts: 34
Joined: Mon Nov 11, 2013 11:12 am
PostPosted: Mon Feb 04, 2019 11:23 am
I have a deployment of Dayback for a few dozen users and one, in particular, is not able to see events displayed on the calendar or click on any buttons on the calendar layout. I believe this is boiled down to a browser setting or something with his particular machine. It's Windows, but I don't have the specs yet. Just thought I start this thread to see if there are any particular browser settings that would cause the calendar to be displayed, but with no data or ability to click buttons.

All other users in this deployment are fine.
SeedCode Staff
SeedCode Staff
Posts: 17
Joined: Tue Dec 04, 2018 10:21 am
PostPosted: Mon Feb 04, 2019 1:16 pm
Hi Jason,

There could be different reasons why only one user doesn't see the events on the Calendar.

DayBack requires Internet Explorer 10+, so first you'll want to verify the browser version on the machine.

Are you receiving any errors when first opening the file?

If you're seeing an ActiveX/scripting warning when first opening the file, take a look at our troubleshooting docs for detail on how to address this: https://www.seedcode.com/pmwiki/index.p ... iptWarning

If that's not the case, take a look at this section of the troubleshooting docs to see if that resolves the issue: https://www.seedcode.com/pmwiki/index.p ... g#NoEvents

I hope that helps.

Best wishes,
Ana
Posts: 34
Joined: Mon Nov 11, 2013 11:12 am
PostPosted: Tue Feb 05, 2019 6:52 am
Thanks, Ana. I'm not seeing any specific errors. I'll take a look at all of this info and go from there.

I'll post back here when it gets resolved in case others have a similar issue.
SeedCode Staff
SeedCode Staff
Posts: 17
Joined: Tue Dec 04, 2018 10:21 am
PostPosted: Tue Feb 05, 2019 9:02 am
Sounds great Jason! Keep us updated!

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