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Status Change on "Load Milestone Into Contact Events"

PostPosted: Wed Apr 13, 2016 5:51 pm
by Regine
Hi John and Dan,

I need to somehow add the Company Department into the equation when Milestones are triggered.

I have 6 departments and 11 Statuses options for a contact (see attached). So if I select Enquiry and Land Sales & Marketing I want to have a specific Milestone template selected.
If I select Enquiry and Commercial it needs to select a different Milestone template.

I looked at the script for the milestones and saw the SQL function. I have no idea about SQL, so I don't want to touch it.

I am wondering if there is a different way to incorporate the Department value in this process? Any tips would be greatly appreciated.

Thanks

Kind regards

Regine

Re: Status Change on "Load Milestone Into Contact Events"

PostPosted: Thu Apr 14, 2016 9:48 am
by DanW
Hi Regine,

Hope you are doing well! Thanks for reaching out here about your plans to modify the Milestones process.

We'd be happy to help implement this for you as part of an implementation package. If you'd like, you can purchase a 3-hour package at the link below, and then we will get you on our modification schedule. If you have any questions about this, please feel free to email me directly at [email protected]. We can also set up a quick call to discuss this further.

http://sites.fastspring.com/seedcode/pr ... onpackages

Looking forward to working with you on this.

Thank you!

Re: Status Change on "Load Milestone Into Contact Events"

PostPosted: Mon Apr 18, 2016 9:35 pm
by Regine
Hi Dan,

thanks for your response.

Unfortunately I don't have any budget left for external help right now. So will have to give it a go myself.

Thanks

Kind regards

Regine

Re: Status Change on "Load Milestone Into Contact Events"

PostPosted: Tue Apr 19, 2016 10:36 am
by DanW
Thanks, Regine.

Sounds good. We'll be here if you'd like to move forward with this modification in the future.

All the best,